PRIVACY POLICY
Last Updated: April, 2026
Truck It Bahamas ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website at www.truckitbahamas.com (the "Site") or use our services.
1. Data Controller
Truck It Bahamas is the data controller responsible for your personal data.
2. Information We Collect
We may collect and process the following categories of personal data:
a. Information you provide
- Full name
- Email address
- Phone number
- Postal address
- Billing and account information
- Company name and job title
- Rental or operator requirements
- Any other information you provide through forms or communications
b. Information collected automatically
- IP address
- Browser type and version
- Device information
- Geographic location (approximate)
- Pages visited and time spent on the Site
- Referring website URLs
- Usage and interaction data
c. Payment information
We do not store full credit or debit card details. Payments are processed securely by third-party, PCI-compliant payment providers. We may receive limited transaction information such as payment status, billing name, and partial card identifiers.
3. How We Use Your Information
We use your personal data for the following purposes:
- To process bookings, rentals, and payments
- To manage your account and provide customer support
- To communicate with you (including confirmations, updates, and responses to inquiries)
- To send marketing communications where you have consented
- To improve our website, services, and customer experience
- To detect fraud, prevent misuse, and enhance security
- To comply with legal obligations and enforce our terms
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contractual necessity: to provide services you request
- Consent: for marketing communications and certain cookies
- Legitimate interests: to improve services, prevent fraud, and operate our business
- Legal obligations: to comply with applicable laws and regulations
We comply with the Data Protection (Privacy of Personal Information) Act, 2003 of The Bahamas.
5. Sharing Your Information
We may share your personal data with:
- Service providers (e.g., payment processors, hosting providers, IT services, analytics providers)
- Contractors or partners necessary to fulfill your booking or rental services
- Legal authorities where required by law or to protect rights and safety
- Third parties in connection with a business transfer (e.g., merger or sale), subject to confidentiality obligations
We do not sell your personal data to third parties for their direct marketing purposes.
6. International Data Transfers
Your personal data may be transferred to and processed in countries outside The Bahamas, including jurisdictions that may not provide the same level of data protection.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place, such as using reputable service providers and contractual protections.
7. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, or regulatory requirements
- Resolve disputes and enforce agreements
When data is no longer required, it will be securely deleted or anonymized.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our Site.
Types of cookies we use:
- Essential cookies: necessary for site functionality
- Analytics cookies: to understand how users interact with the Site
- Marketing cookies: to deliver relevant advertising (where consent is given)
You can manage or disable cookies through your browser settings. Some features of the Site may not function properly if cookies are disabled.
9. Your Rights
Subject to applicable law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Withdraw consent at any time (where consent is the basis for processing)
- Opt out of marketing communications
To exercise your rights, contact us at info@truckitbahamas.com.
10. Data Security
We implement appropriate technical and organizational measures to protect personal data, including:
- Secure servers and encryption where appropriate
- Access controls and staff confidentiality obligations
- Regular review of security practices
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take steps to delete it.
12. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Where appropriate, we will notify you of significant changes.
Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
WHEN THE LOAD IS HEAVY, TRUST TRUCK IT BAHAMAS
If you have any questions or would like to get a quote, please send us a message or call us.
